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Offshore - Outsourcing and the Africa Question.


How true is it that Africa is completely ignored in the new global economy?

In a presentation entitled Business Process and IT Outsourcing. Big Companies, Big Deals, Hugh Dyar, (Senior Executive, Accenture New York office, Communications and High Tech Outsourcing) discussed and explained that companies do not outsource or offshore parts of their business processes to Africa. According to Dyar, Africa has not become familiar to outsourcing, and companies are not interested in investing in Africa. Dyar discussed that political instability and language barriers were the main deterrents to the first world’s economic engagement with the continent. This webpage delves into this topic to determine whether indeed it is true that Africa is completely ignored in the new global economic order, spearheaded by the two sister-phenomena of offshoring and outsourcing.


This webpage explores the offshoring and outsourcing trends in Africa by focusing on Ghana and South Africa.

Topics explored:

1. Africa - The Continent

2. South Africa and Ghana - Offshoring and Outsourcing Pioneers in Africa

- Profile Ghana - Profile South Africa

3. Stages in the Offshore Outsourcing Process

- The need for developing the Tertiary Educational System

- The need to develop Infrastructure and Technology

4. The Importance of Technology

5. Cheap Labor and the Business Process Outsourcing Pyramid

This website will demonstrate that Africa is not just a dark spot on the map where outsourcing is concerned!

Some countries have begun to tap into the benefits that the Offshore-Oursourcing (O-O) phenomeonon brings. What is necessary right now is for these countries (and the "rookies") to begin tackling challenges that surface and begin recognizing the need to leverage on their dynamic comparative advantage.

 
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Created by Oluwafunmito Phillips
Mount Holyoke College

(c) March 2006