Lock Outs and Key Requests
The Campus Police Department is able to provide the following lockout services for students, faculty, staff and visitors. Lockout services will only be provided to the person assigned to the space being opened, or who is the owner of a vehicle being unlocked. In order to protect the privacy and security of our community, we are unable to open a space or vehicle without the assigned person or owner present. If there is a specific need to gain entry to a residence hall space, the requestor should contact the Head Resident of the hall or the Residential Life Office. If it is an academic space, the requestor should discuss their needs with the department responsible for that area.
Hampshire College
Residence Hall Keys
To request a key, download the Hampshire College key request form.
Mount Holyoke College
Residence Hall Lockout Services
Head Residents are the primary contacts for lockouts in residence halls. If the Head Resident is not available, a student may contact the Campus Police Department to be let into her assigned room only. Students are charged $15 per lockout. Officers will request identification before allowing access.
Students attending a Public Safety crime prevention workshop can receive a "Lockout Pass" allowing them one free lockout a semester. Contact Earl Brown, our Outreach Officer, for information on crime prevention workshops offered.
Note: during breaks/summers when residence halls are closed, Campus Police will not be able to provide access to the halls. Students may call the Head Residents to make arrangements for access.
Residence Hall Exterior Door Lockouts: For residents safety, Campus Police will only provide access to students who live in that residence hall. If you are visiting a student living in the hall, use the Access Phone located outside the hall to call your host or to call the Bell Desk.
Academic Building Lockout Services
Department Heads or department assistants are the primary contacts for lockouts in academic spaces. If no one is available, Campus Police will allow a faculty or staff member into their assigned space only. The Department is unable to allow students or others who are not assigned to that space access to locked academic spaces. Identification will be requested.
Rooms/Buildings for Events
Certain rooms (lecture halls, for example) and buildings are approved for after-hour events; arrangements must be made with the Master Calendar Office (or with Conference Services during the summer). If the Campus Police receive a room reservation request or request from Conference Services, we will open spaces for events. Areas which are not reserved can not be opened.
Classrooms
Classrooms are under the control of departments who "own" them. Campus Police does not unlock (or lock) classrooms. Some rooms have specific equipment that require them to be locked and unlocked by their owners; other classrooms are generally open. Department chairs or assistants should be contacted to access locked rooms.
Motor Vehicles
The Campus Police have tools to provide access to locked motor vehicles, and we have a fairly high success rate. However, particularly with newer cars, there is no guarantee we will be able to open the car. The person requesting the lockout must provide proof of ownership of the vehicle prior to Campus Polic opening the vehicle. Vehicle owners requesting this service must sign a waiver of liability prior to officers attempting to open the vehicle.
Note: Our tools will not open trunks; only to the passenger area of the vehicle. There are local locksmiths who are able to supplement these services.
Willits-Hallowell Center Visitors
Campus Police will allow pre-registered Willits guests into their rooms after desk hours. Call x2304 to request access.
Trunk Rooms
The Campus Police do not provide trunk room lockout services. Arrangements can be made with the residence hall's Head Resident.
Storage Trunks
If you lose the combination or key to your trunk and can provide proof of ownership of the trunk, Campus Police may be able to cut the lock for you. Call the Campus Police Departement at extension 2304 for more information.
Smith College
Residence Hall Keys
Dial extension 2490 to request that a student's room (your own) be unlocked if Head Resident is unavailable.