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Home > LITS > About LITS > LITS Annual Reports > Annual Report 2003-04 > Access Services
Access Services
LITS Annual Report 2003-2004
Circulation
During the year the Circulation Department has tried to become more efficient by making some changes, which are listed below.
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Relocating the video collection closer to the service desk
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Working with architects and Facilities Management staff to design a renovation of the staff work area.
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Revise the process for reshelving recently return books
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Tighten loan limits on films and audio books from the Leisure Collection due to increased demand.
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Shift the PQs from level 6W to 5W to allow for growth.
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Major shift in the bound Science Periodicals to allow for growth
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Reallocation of staff assignments during summer to focus on processing electronic reserves due an increase of 500% over Fall 2003
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Add an additional 10 laptops to the circulating pool for a total of 20.
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Revise the process for obtaining digital cameras and 3 day loan laptops, now circulating on a first-come, first-served basis
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Booked media equipment is now picked up at the Circulation Desk whenever the Library is open
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Reallocate staff hours from shelving to more administrative duties such as billing support
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Student workers – Created a new training program, hired 2 student supervisors in Fall 2003 and 2 more in Spring 2004
Five College consortium- Our collaboration between the Five College libraries continues to be a great resource to our patrons. During the year we circulated 20,438 items to our consortia partners, an increase of .05 %.
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Institution Loans |
| Amherst |
3,635 |
| Hampshire |
5,481 |
| Smith |
6,917 |
| UMASS |
4,405 |
Leisure Collection - In response from a request by the Student Government Association we added videos and dvds to our collection. This entire collection continues to be popular with the Mount Holyoke community.
| Material Type |
Total |
Circulation Change from 2002-2003 |
| Audio tapes |
867 |
46% |
| Books |
2010 |
37 % |
| Films |
5919 |
new |
ILL
During the Fall 2003 we introduced a new software called ILLiad to managing our interlibrary loan requests. ILLiad allows the user to log on and make requests rapidly and to track the status of the request.
| ILL 2003-2004 |
Total |
Change from 2002-2003 |
| Total Items Borrowed |
4180 |
-2 % |
| Total Items Lent |
7572 |
-.04 % |
Reserves
We continue to provide both print and electronic reserves for our patrons. During 2003 – 2004 we scanned materials for electronic reserves in support of 54 courses, an increase of 7 % over the previous year.
| Material type |
Total Circulation |
| Reserve – Main (print & multimedia) |
12,772 |
| Reserve – Pratt (print & multimedia) |
825 |
Staffing
Suzanne Tiranno joined us as a part time Evening Supervisor working 4 pm – 12 midnight on Friday and Saturday evenings during the academic year.
Committees/ Conferences/ Workshops
During the year members of Access Services staff were involved in the following activities:
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Five College Circulation Committee
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Five College Library Billing meeting
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Local Experts Group
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Student Employment meetings
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ILS vendor demos
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EDUCAUSE Annual Conference – Anaheim, CA
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ALA Midwinter Meeting - San Diego, CA
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ILLiad training
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Mellon Recruiting Grant meeting – Oberlin College, OH
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Five College XML Workshop
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Site visits to Bryant College, Boston College, Brandies College and Middlebury College
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Five College Conference, Enabling Positive Change
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