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Home > LITS > Technology Resources > Network & Email > Connecting Your Computer

Connecting Your Computer

MHC Supplied Computers
The Community Technical Support (CTS) department connects the systems that they install to the network at the time of installation.  They complete the registration process of all the computers within offices and labs.  Should you ever turn on a MHC (LITS) supplied computer and happen to see the network registration page, please contact the helpdesk at x2600 for assistance.

Registering Your Computer
If you bring your own computer to campus you will need to register your system on the network.  Plug in the cable, boot the computer, and then launch a browser, (Internet explorer if on PC), and you will notice immediately when you try to "go off campus", as in access a web site that is not a Mount Holyoke page, that you will be greeted with a network registration page.  You must register so that we know that the system belongs to you, informing us of whom to contact if questions ever arise. We have attempted to make the registration process easy, however please be aware that if you have not been updating your computer the process may take some time.  It is imperitive that your computer's operating system be up-to-date and that you have anti-virus software installed, otherwise you are putting your own data, computer and identity at risk.  (Not to mention others within the MHC community.)

Please be aware that your wireless network connection is seen as a different connection by the MHC network, and therefore your system needs to be registerd a second time if you plan on using wireless.

We ask that you attempt the registration process once, "on your own" first, and then if you experience problems to stop by the information commons for assistance.

Remember to wait at least 15 minutes after registering, and then restart your computer.  Then attempt to access an off-campus webpage to confirm your registration.

Unable to connect?  Troubleshooting Your Connection

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To contact the College, call 413-538-2000.
This page maintained by Library, Information, & Technology Services. Last modified on September 3, 2007.