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Email at Mount Holyoke College


Email address

Your email address is your login/username followed by the College domain name. Thus if your username were "smith", your email address would be:

smith@mtholyoke.edu

Display name

Most email clients allow you to set a display name for your email messages so that your recipients can see your full name. In the above example, the name may appear in a message like:

From: "Jonathan D. Smith" <smith@mtholyoke.edu>

Note—messages without display names are more likely to be treated as spam.


College email

This is your official College email address. This is the address the College will use to send you important information.

  • You should check your email regularly
  • You should not let your INBOX fill up and go over your disk space limit (quota). An over quota INBOX prevents email from being delivered.

Using other email addresses and forwarding

You may choose to use another email address instead of the one provided by the College. If you do so, please

  • Forward your college email to your alternate email address. You can set up a forwarding address in the Webshell section of Webmail at
    https://webmail.mtholyoke.edu/ .
  • When sending messages from a non-College email address to College personnel for business or academic purposes, please include your login/username at the top of the message.


Email programs

The email system works with numerous email client programs based on IMAP (preferred) or POP (not recommended). Commonly used email clients are:

  • Web-based email
    Horde's IMP at https://webmail.mtholyoke.edu/
  • Desktop email clients
    Mozilla Thunderbird, Netscape mail, Outlook Express, Outlook, Apple mail
    Thunderbird may be downloaded from Mozilla.org.
For those versed in UNIX/Linux, we provide shell access to run pine, a text-based email program (faster but less friendly to attachments).

Setup of desktop email clients

This section is not designed to offer complete documentation on setting up desktop email clients, but does address specific parameters that tend to be common to all.

IMAP or POP   We strongly recommend IMAP. Avoid POP unless you are experienced with it.
Incoming mail server name   mail.mtholyoke.edu
Secure connection and port   SSL for secure connection on port 993
IMAP server directory   mail
Outgoing SMTP server and port   smtp.mtholyoke.edu on port 25
For off-campus setup only   For security reasons, in order to send email through our outgoing SMTP server from off-campus, the email program needs to authenticate itself and set up a secure connection. The outgoing SMTP setup should specify "TLS" for the secure connection type. (This should not be done for on-campus configurations.)
     
A note on names and addresses   There are three kinds of names you might encounter in the setup procedure:
  • Your name
    This simply your real name, like "Joe David Smith". It is the display name.
  • Your email address
    This includes the "@mtholyoke.edu", such as "jdsmith@mtholyoke.edu"
  • Your login/username
    This is how you log in to MHC systems. It is just the left side of your full email address, such as "jdsmith". It does not include the "@mtholyoke.edu".

    Note—do not capitalize your login/username. While "JDSmith" might appear to work, it will have occasional unintended adverse consequences.


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Copyright © 1969 Mount Holyoke College • 50 College Street • South Hadley, Massachusetts 01075.
To contact the College, call 413-538-2000.
This page maintained by the Department of Networking. Last modified on May 9, 2008.