Amica Mutual Insurance Co.
Insurance
Karen L. Whitton
50 Amica Way
Lincoln, RI 02865
www.amica.com
1-800-652-6422 x24525
401 334-1491 fax
careers@amica.com
Position(s): Associate Adjuster, Associate Account Manager
International Students: No

The Amica Advantage. What Makes Amica Different

As the oldest mutual insurer of automobiles in the nation, Amica has been protecting drivers for nearly 100 years. We're very proud of our history, our employees, and our unprecedented customer service record. These are some of the things that make Amica so special.

Associate Adjuster
Claims adjusters investigate all aspects of outside claims involving automobile, homeowners, marine, and general liability coverage. They gather evidence to evaluate coverage, liability, and damages by conducting personal interviews, taking signed statements, visiting, observing and inspecting accident scenes and damaged property. This includes driving a company car as needed each business day within their assigned territory to accomplish functions including, but not limited to, locating, photographing, and otherwise identifying vehicles involved in accidents and seeking out insurers, claimants, witnesses, etc., in whatever environment they might be found. Adjusters must acquire and apply knowledge of law, damages, policies, and regulations within their assigned territory. They act to resolve claims through settlement within authority or prepare claims for litigation, and they attend training sessions and claims meetings. Adjusters help in the training of other claims personnel and assist the Underwriting Department with residential inspections and risk evaluations. A four-year degree and ability to relocate countrywide are prerequisites.

Formal training consists of a seven-week program at our Rhode Island Office Park. Upon successful completion of that program, graduates will be assigned as associate adjusters to one of our branch offices, depending upon the needs at that particular time. Since candidates are not assigned to an office at the time of hire, they must be totally flexible in relocating to any of Amica's branch offices.

Candidates should be reasonably aggressive by nature, able to think quickly under pressure, and be able to work under adversarial situations without difficulty and with a minimum of direct supervision. The job requires a high energy level and hardy constitution. Good verbal and writing skills are an absolute necessity as well as a good knowledge of the value of the dollar. There must be willingness and ability to work long and/or irregular hours as the job needs dictate.

Associate Account Manager
Associate Account Manager is an entry-level management position. Associate Account Managers are responsible for helping to achieve branch management growth goals and for coaching sales staff in developing new business leads. With proven ability, Associate Account Managers will supervise a team of Account Service Representatives.

Associate Account Manager responsibilities include assessment of new business applications and complex files for risk selection, and recommending service action to maintain proper policyholder coverage. Other responsibilities include conferring with policyholders and policy applicants by telephone, in person, and through written correspondence regarding Amica’s products and services.

Strong sales, leadership and interpersonal skills are required. Associate Account Managers must possess excellent verbal and written communication skills, as well as the ability to work in a team atmosphere.

Formal training consists of a seven-week paid training program at our Corporate Headquarters in Lincoln, RI. Upon successful completion of the program, trainees will be assigned as Associate Account Managers to one of our nationwide branch offices, depending upon company needs at that time. Since candidates are not assigned to a specific office at time of hire, they must be completely flexible in relocating to any of Amica’s 41 branch offices. A four-year degree and ability to relocate nationwide are prerequisites.

Bates College

Clark University

Colby College

Davidson College

Hobart & William Smith Colleges

Hope College

Marist College

Mount Holyoke College

Washington & Lee University