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All about Us: LITS Action

The staff of Library, Information, and Technology Services (LITS) has been extremely busy during the last six months. Among their recent activities:

• Students and others are making full use of their new ability to request interlibrary loan (ILL) materials by computer. From September through December 1996, 4,956 Five College items were borrowed by computer request, and 2,600 items were obtained through traditional ILL requests.
• Librarians conducted forty-two library instruction classes and workshops during fall semester. By contrast, they offered only fourteen workshops during the entire 1990-91 academic year.
• The technical support and repair group answered 1,024 cries for help. Calls to the "help desk" came from students, staff, and faculty in equal proportions.
• Archives and special collections answered 1,430 inquiries during the second half of 1996.