Mount
Holyoke College Emergency Notification System: Information and Terms
of Use
The
Mount Holyoke College Emergency Notification System allows the College
to contact the community in the event of an emergency by sending
messages via:
* Text message
* Voice message (mobile or land-line)
* E-mail
When an emergency
occurs that requires Mount Holyoke College community attention or
action, the emergency notification system will be activated and
you will be notified by the methods noted above using the personal
information you have provided. The emergency notification system
system will continue to try to reach you until you confirm receipt
of the message or until it sends you an email message. It is imperative
that your contact information is accurate and up to date in order
for you to receive emergency notifications.
- Students
can update their information via ISIS.
- Faculty
and Staff members can update their information through Human Resources.
Special
Notes Regarding 4/17/08 Test:
- When
requested to respond to the Call Center by phone, the pass
code again is 1837 for all users.
- Some
of the email notifications were delayed due to spam filter
controls. We are currently adjusting these filters to ensure
that any future messages will transmit without delay.
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What
the Mount Holyoke College emergency notification system System is:
A method to
effectively communicate emergency information to a large number
of people at virtually the same time.
What
the Mount Holyoke College emergency notification system System is
not:
A way to send
non-emergency, routine or spam messages
Situations
for which the Mount Holyoke College emergency notification system
System will be used may include but are not limited to:
* Facility
Emergencies
* Potential life-threatening situations on campus
* Extreme Weather Conditions
For
more information about alert levels, please visit this
page.
Under
what conditions would I not receive these messages?
* If you are
not a registered student or an active Mount Holyoke College employee
at the time of notification
* If the information provided to the College
is not up-to-date
* Issues with your mobile device service provider
* Spam filter may have blocked an e-mail from being delivered
Kinds
of messages that will be sent:
Not every emergency
can be anticipated, however, Mount Holyoke College has developed
some emergency messages that can be modified easily for use in a
number of situations. This will allow notifications to be sent quickly.
The messages are deliberately short (160 characters or less) to
accommodate text devices.
How
do I Know the Message you Receive is from the Notification System
- Caller-ID
enabled phones: The message will come from 1-866-401-1227.
- Email:
Message will come from alerts@mtholyoke.edu
- Text
Messages: Message will be from Mount Holyoke College
Acknowledging
Messages
Some messages
send by the emergency notification system require users to acknowledge
receipt of the message. All tests will require acknowledgement,
and some alerts may not require acknowledgement.
- Voice
Mail: Follow the instructions on the message and call
the number provided. When asked for a passcode, use 1837.
- Text
Messages: Follow the instructions on the message and
text back to the number listed.
- Email
Messages:
Click on the link to confirm receipt.
Contact
Information Sources
Contact information
used for the emergency notification system is taken directly from
information provided by students, faculty and staff in existing
College systems. It is the responsibility of students, faculty and
staff to make sure this information is accurate and up to date in
order to receive notifications.
*
Students - ISIS
* Faculty/Staff - Human Resources
Privacy
Contact
information collected by the College is for use in the emergency
notification system only. The College will not use this Information
for any other purpose than emergency notification.
Participant
Conduct
This service
is designed to alert individual participants when an emergency occurs
requiring Mount Holyoke College community attention or action. It
is Mount Holyoke College policy that participants:
*
DO input their information completely and accurately
* DO update their information when it changes
* DO NOT
input false contact information
* DO NOT input others' contact information
Costs
of Service
The emergency
notification system system is provided free of charge to active
Mount Holyoke College staff, faculty and students. There is no cost
associated with participation in the service. However, participants
are responsible for charges made by service providers related to
text messages and mobile phone calls - actual and test messages.
Testing
The emergency
notification system will be tested once a
semester and over each summer. Additional testing may be
conducted as part of drills and exercises, or as necessary.
Violations
or More Information
To report any
violations of these terms of use or request information about the
emergency notification system, contact Paul
Ominsky at pominsky@mtholyoke.edu.
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