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Public Safety Lockout Services

The Department of Public Safety is able to provide the following lockout services for students, faculty, staff and visitors. The main guideline for our services is: lockout services will only be provided to the person assigned to the space being opened, or who is the owner of a vehicle being unlocked. In order to protect the privacy and security of our community, we are unable to open a space or vehicle without the assigned person or owner present. If there is a specific need to gain entry to a residence hall space, the requestor should contact the Head Resident of the hall or the Residential Life Office. If it is an academic space, the requestor should discuss their needs with the department responsible for that area.

RESIDENCE HALL LOCKOUT SERVICES: Head Residents are the primary contacts for lockouts in residence halls. If the Head Resident is not available, a student may contact the Public Safety Office to be let into her assigned room only. Students are charged $15 per lockout. Officers will request identification before allowing access.
Students attending a Public Safety crime prevention workshop can receive a "Lockout Pass" allowing them one free lockout a semester. Contact Kellie Cournoyer-Cronk, our Crime Prevention Officer, for information on crime prevention workshops offered.
Note on Breaks/Summers: When residence halls are closed, Public Safety will not be able to provide access to the halls. Students may call the Head Residents to make arrangements for access.
Residence Hall Exterior Door Lockouts: For resients' safety, Public Safety will only provide access to students who live in that residence hall. If you are visiting a student living in the hall, use the Access Phone located outside the hall to call your host or to call the Bell Desk.
 

ACADEMIC BUILDING LOCKOUT SERVICES: Department Heads or department assistants are the primary contacts for lockouts in academic spaces. If no one is available, Public Safety will allow a faculty or staff member into their assigned space only. The Department is unable to allow students or others who are not assigned to that space access to locked academic spaces. Identification will be requested.

Rooms/Buildings for Events: Certain rooms (lecture halls, for example) and buildings are approved for after-hour events; arrangements must be made with the Master Calendar Office (or with Conference Services during the summer). If Public Safety receives a room reservation request or request from Conference Services, we will open spaces for events. Areas which are not reserved can not be opened.
Classrooms: Classrooms are under the control of departments who "own" them. Public Safety does not unlock (or lock) classrooms. Some rooms have specific equipment that require them to be locked and unlocked by their owners; other classrooms are generally open. Department chairs or assistants should be contacted to access locked rooms.
 

MOTOR VEHICLES: Public Safety has tools to provide access to locked motor vehicles, and we have a fairly high success rate. However, particularly with newer cars, there is no guarantee we will be able to open the car. The person requesting the lockout must provide proof of ownership of the vehicle prior to Public Safety opening the vehicle. Vehicle owners requesting this service must sign a waiver of liability prior to officers attempting to open the vehicle.

Note: Our tools will not open trunks; only to the passenger area of the vehicle. There are local locksmiths who are able to supplement these services.

WILLITS-HALLOWELL CENTER VISITORS: Public Safety will allow pre-registered Willits guests into their rooms after desk hours. Call x2304 to request access.

TRUNK ROOMS: Public Safety does not provide trunk room lockout services. Arrangements can be made with the residence hall's Head Resident.

STORAGE TRUNKS: If you lose the combination or key to your trunk and can provide proof of ownership of the trunk, Public Safety may be able to cut the lock for you. Call the Public Safety Office at x2304 for more information.

 

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Copyright © 2007 Mount Holyoke College. This page created by Department of Public Safety and maintained by Jeanne Tripp. Last modified on December 7, 2007.