Periodic
Review of Transactions
15.1 PaymentNet will post each night to the "All Transaction"
screen of each Cardholder any charges that have been presented by
merchants for previous day's activities. It is possible that Cardholders
may receive an item and not see a charge for a particular purchase
for a few days because the postings are dependent on when a merchant
submits their card charges for payment.
15.2 Cardholders should access the "All Transaction"
screen periodically to review and/or approve new charges to assure
that they are appropriate. Doing this review should make the Monthly
Statement Review (Section 17.0) easier and less time consuming.
Special Note:
Accessing the "All Transaction" screen is covered in detail
in the PaymentNet Training Manual
15.3 Any charges that are found to be questionable should be researched
at the time of the review and the steps listed in Section 13.0 Merchandise
Returns and Exchanges should be followed. If, after following Section
13.0, the Cardholder is still not able to resolve the issue with
the merchant he/she should dispute the charges (Section 16.0).
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