Performance
Management Program
How does Performance Management Work?
Performance management is an ongoing process. It operates as a three phase
continuous cycle — Planning, Coaching, Evaluating — where the last
phase (Evaluating) of the previous cycle leads directly into the first phase
(Planning) of the next cycle. In fact, once you’ve gone through your
first cycle, Phase III (Evaluating) for the previous cycle and Phase I (Planning)
for the next cycle can occur at the same time.
The cycle or evaluation period for each employee runs from performance evaluation
to performance evaluation, typically, one year apart. However, interim evaluations
can be conducted at any time, either at the supervisor’s discretion
or at the employee’s request.
Performance management responsibilities during these three phases can be divided
into five basic steps:
I. Planning
1. Employee/supervisor to generate a work plan and a development plan for the
upcoming year.
II. Coaching
2. Supervisor provides (or employee requests) feedback throughout the year.
Remember that feedback can be given in multiple ways and can be shared on
a formal or informal basis. Keep notes on performance throughout the year.
III. Evaluating
3. Review Mount Holyoke College Evaluation Criteria & Competencies (expected
accomplishments and behaviors).
4. Prepare for and conduct the year-end performance evaluation meeting.
5.
Generate goals for future performance.
Departments at the College may conduct performance evaluations at different
times during the year depending on the work flow within their department. Department
heads and senior staff members may choose to have the department participate
in the Performance Management Program in either the first (July - September),
second (October - December), third (January - March) or fourth (April - June)
quarter of the fiscal year.
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