What
can the Employee Expect?
The employee can expect to receive a telephone call within two
(2) days of receipt of the First Report of Injury if he has incurred
lost time from work. The purpose of this call is to help determine
the extent of the injury and any lost time that may be involved.
At that time, the CCMSI representative
will explain the benefits to the employee and answer any questions
which the employee may have regarding entitlement. If the claim
is going to involve extended disability, the employee can expect
to receive a visit from a CCSMI claim
consultant. The purpose of that visit is to clarify the facts
surrounding
the accident and to again assist the employee in the administration
of his claim.
In order to obtain medical information, it is necessary for the
Service Company to obtain a medical authorization signed by the
employee. In the case of no lost time accidents, this medical authorization
will be mailed with a cover letter to the employee requesting
his/her
signature and returned to CCSMI. The
same applies to lost time cases. The information to be provided
through the use of this medical authorization will relate to the
work related injury only.
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