Admitted Student FAQ

Given the fast-changing nature of the global COVID-19 outbreak, we will be updating this page as the situation evolves. Please check back frequently for updates.

I’ve been admitted | Connecting with Mount Holyoke | Completing Paperwork | Information for International Students | Mount Holyoke’s response to COVID-19

I’ve been admitted

I’ve been admitted! What should I be doing now?

Your first step is to submit your enrollment deposit through your application portal. Doing so confirms your place in the entering class and notifies departments across campus to begin preparing for your arrival. In May, you’ll receive your Mount Holyoke email credentials — an exciting step in becoming a part of the College community. 

Once established, be sure to monitor your Mount Holyoke email regularly, as this is how you will be notified of important action items such as course selection, housing registration, pre-orientation for international students, etc.

Please note that such requests for action will happen over several months. Friends attending other colleges and universities may receive requests on a different schedule than Mount Holyoke. Please do not worry. We will let you know when each step of your pre-arrival process is due. The most important thing you can do to stay informed is to read your Mount Holyoke email.

Connecting with Mount Holyoke

How can I connect virtually to learn more?

Glad you asked! We’re planning a range of virtual options to immerse you in the Mount Holyoke experience — from faculty and student chats to themed info sessions — and will post offerings in your Admitted Student Portal as they become available.

How can I connect with other new students?

The best way to connect with other students who have decided to enroll for the fall is to join the class of 2024 Facebook page - you can also connect with them to share excitement on Instagram or WeChat, using this QR code:

How can I talk to a current student?

Our current students are eager to connect with you. Send your questions to

How can I talk to a faculty member?

In the coming days, we will announce virtual faculty chats that may be of interest to you. You can also connect with faculty via email by submitting a request.

Will you host events before the deposit is due?

We will not be hosting an on-campus admitted students event before the May 1 deposit deadline. At this time, the College is closed to the public through May 5, per the COVID-19 policy.

All of our admitted student programming will be virtual, and we look forward to hosting you online in our many sessions and chats.

Can I plan my visit after the College reopens?

Absolutely, and we look forward to having you on campus. At this time, the College is closed to the public through May 5. We anticipate further details about a re-open date on or before that time, so please refer to our visit website before confirming your plans.

Completing paperwork

What if I can’t get my final transcript?

While we are unable to waive the final transcript requirement altogether, we understand that COVID-19 may impact district and school timelines for releasing them. Not to worry — we will be flexible and will work with students and counselors to accommodate transcript-related concerns. After the May 1 deadline, we will communicate with further guidance.

Will transcripts with pass/fail grades be ok?

Mount Holyoke will accept students whose transcripts have pass/fail grade designations. Our application review process is holistic and individualized, and we recognize the need to be flexible and accommodating in these unprecedented times.

Will the timeline for housing and courses change?

At this time, we don’t anticipate any changes to the housing and course registration processes or their timelines. You’ll begin hearing from us by the end of May, when Mount Holyoke’s Library and Information Technology Services (LITS) department will establish your College email address. Shortly thereafter, departments across campus will be contacting you via your Mount Holyoke email to collect housing, course registration and health-related information. If there is a change to these timelines, we will communicate them with all students who have made a deposit

Information for International Students

What if my exams are cancelled or postponed?

You can still enroll at Mount Holyoke even if external exams such as A-levels, IB or national exams have been cancelled or delayed. Please note that Mount Holyoke requires each incoming student to show proof of high school graduation, so your school must submit a copy of your final school transcript showing all secondary school coursework and date of graduation. If you are able to complete your external exams at a later time, you may present your results to the Office of the Registrar for possible advanced standing credit.

When will I receive my I-20?

Once you have submitted your enrollment deposit, please visit the webpage for incoming international students and click on the Visa Document Request Form link to begin the process. Beginning in April, Jenny Medina, Senior Immigration Advisor for International Students, will begin mailing the Form I-20 to students who have submitted the required documents. If you have not received it within three weeks of filing the required forms or if you have any questions about your visa, please email Jenny directly at

What happens if I can't get my visa in time?

While we hope you will receive your visa in time, we are aware that consulate services at US embassies around the world are currently suspended due to COVID-19. The College will work with students who are unable to secure a visa in time for the fall semester. If you are unable to obtain your visa, please contact Jenny Medina, Senior Immigration Advisor for International Students, and the Office of Admission as soon as possible  to discuss options.

Mount Holyoke’s response to COVID-19

Where is Mount Holyoke’s latest COVID-19 info?

Mount Holyoke’s COVID-19 page has the most up-to-date, Collegewide information.

What is the College doing for current students?

The College’s response to the widespread health threat reflects our primary concern for the well-being of students, faculty and staff. All students will complete their coursework for the semester via alternate modes of instruction. Other campus divisions are working on plans to keep the community connected virtually.