Pick Up and Drop Off Fleet Vehicles
Picking Up Fleet Vehicles
The keys are available in the Campus Police dispatch center which is open 24 hours a day, located in the Campus Police Building on Everett Road. The vehicle binder can only be released after the driver presents their One Card to the dispatcher. The vehicle binder includes the vehicle keys, trip sheet, registration and fleet information.
The fleet vehicles are parked in the Ham/MacGregor parking lot. Campus Police does not deliver vehicles. Generally, keys may be picked up no more that 15 minutes prior to the reservation time. During the winter, groups should plan on enough time to warm up the vehicle and clear any snow or ice. The Fleet Coordinator and Campus Police do not remove snow or ice from the vehicles.
The driver is required to do a safety check of the vehicle prior to leaving campus. Damage to vehicles that is found by the driver during the safety check must be reported to Campus Police prior to leaving campus. Vehicles that have obvious safety problems observed should not be taken on a trip and should be reported immediately to Campus Police. If there is a replacement vehicle available, on will be substituted.
Returning Fleet Vehicles
Fleet Vehicles must be returned to their parking area in the Ham/MacGregor parking lot. They may not be returned to any other location. The Fleet Office and Campus Police will not pick up vehicles. Once you return the vehicle, take a moment and check for new damages and make a note of any vehicle safety issues that the mechanic should check. New damage on a vehicle when it is returned will be responsibility of the department or organization for the repairs. Notifying the fleet office of any damage, safety or mechanical problems is to assist the college in keeping the fleet in good operating condition.
Vehicles must be returned with a full tank of gas. If you are returning to campus and have enough fuel, you can simply fill up at Facilities Management using the vehicle's campus fuel card (except Sunday at midnight through 5pm for tank maintenance). To fill up outside of South Hadley, use the Wright Express gas card that is accepted at many service stations. Use the driver ID # that is on the trip sheet for the pin number. Use regular fuel only. As a general rule, the Fleet Office will not provide reimbursements for fuel purchases.
Once the vehicle is parked, the vehicle binder must be returned to Campus Police. The trip sheet must be fully completed with mileage, fuel purchases and signed before returning the binder. The keys must be in the binder too with both fuel cards.