The collaborative Campus Police Department is served by a professional, efficient Central Dispatch Center staffed 24 hours/day, 7 days/week, 365 days/year. Dispatchers answer emergency and routine calls for service from the Mount Holyoke and Smith College communities.
Dispatchers also monitor fire and intrusion alarms for all three campuses as well as a number of security cameras. Dispatchers also receive calls from the emergency phones on all three campuses. Dispatchers make notifications during emergencies, and provide after-hours routing of calls for urgent maintenance issues.
All Dispatchers undergo an intensive field training program, receive standard training for emergency dispatchers and are A.P.C.O. certified. The Center is overseen by Dispatch Supervisor Mark Holubowich.