Fall 2011 Survey

We would like to thank the over 1,000 students who took the time to complete our survey. Here are a few highlights:

The top five reasons students came to the Counseling Service:

  • Anxiety
  • Depression
  • Academic Concerns
  • Stress Management
  • Hopelessness

The top five outcomes reported by students who came to the Counseling Service were:

  • Advice
  • Someone to listen/support received
  • Felt someone understood
  • Learning skills/techniques for coping
  • Knowing I am not alone

Feedback follow-up

Your responses also provided us with information that we have used to improve our service. Here are some examples of what you had to say and what we have done:

Destigmatize counseling and mental health concerns:

  • Outreach coordinator Erica DeBlase, LICSW, has been working with students to organize an Active Minds chapter at MHC dedicated to encouraging students to speak openly about mental health issues and encourage help-seeking.
  • Counseling Service clinicians participate in the training of Residential Life staff and Orientation Board members, attend orientation events for new and transfer students, and staff tables at events.

Make the Counseling Service environment more welcoming:

  • Our waiting room now features soft lighting, an informational bulletin board, educational pamphlets, healthy snacks, hot and cold beverages, magazines, and decorative artwork.

Publicize services more:

  • Staff attend events such as the Resource Fair, >>> for sophomores, etc.
  • We have designed a Resource Card that is distributed to students and staff at outreach events and trainings.
  • Recognizing and Responding to Students in Distress brochures have been created and distributed to faculty and staff.

Improve the website:

  • We have expanded our list of links to local and national resources.
  • A Mobile Apps page has been created.
  • An "In the News" section was added to the right navigation, which features articles and news stories related to mental health, identity, social policy, and more.
  • The reasons why students seek counseling services while on campus have been highlighted as part of our efforts to destigmatize counseling and mental health.