Services We Offer

The MHC Counseling Service utilizes a collaborative, solution-oriented approach to counseling and mental health treatment. We focus on the changes students wish to make in their lives while understanding their presenting concerns in the context of current stressors and relationships, history, and the intersection of their identities with the sociopolitical climate.

We are mindful of the fit between students’ goals, our treatment approach, and the services we offer. Students who would benefit from longer-term counseling, specialized or intensive treatment, psychological testing, or prescription of stimulant medications will be referred to appropriate campus or community resources.

CS Services: 2019-20

Initial Visit (20-25 min)

This first meeting with a clinician is focused on addressing immediate needs through problem-solving, strengthening coping strategies, and education.

Students who would benefit from support and strategies beyond what is offered in this visit will work with the clinician to identify goals and be referred to a variety of additional resources depending on their particular needs.


Based on their Initial Visit, students may be referred to a wide range of college and community resources, such as campus support services, mental health websites and apps, additional connection at the CS (see below), and/or off-campus providers.

Check-In (20-25 min)

Clinicians are available for quick, informal check-ins throughout the academic year after an Initial Visit. Check-ins may be scheduled as planned follow-ups to an Initial Visit, or by students any time they feel it would be helpful to talk with a clinician for perspective, suggestions, problem-solving, and support.

Drop-In Talkin’ (15 min)

No appointments are necessary for these easy to access informal, free, and confidential consultations with MHC clinicians.

See the Drop-In Talkin’ flyer on our website for times and locations (including Kendall, Community Center, and MacGregor).

Group Counseling and Workshops (60-90 min)

Many students benefit from connection with peers experiencing similar concerns as well as opportunities to learn and practice skills with others.

The Counseling Service offers a variety of topic-focused groups and psychoeducational workshops designed to reflect the interests and needs of the MHC student community.

Brief Treatment - Individual Counseling Session (45 min)

Counseling Service clinicians use a brief, insight-oriented and solution-focused approach that is well-suited to addressing the concerns of many students.

Most students meet with their counselor every other week. On average, students return for 3-5 appointments.

Psychiatric Evaluation (45-60 min)

Psychiatric evaluation is available to continue existing prescriptions or to determine whether medication could help to relieve physical and emotional symptoms.

Students requesting prescription of stimulant medication will be referred to other campus or community providers.

Medication Management (15 min)

These appointments are focused on symptom management, side effects, and dose/medication adjustments.

Urgent Care (20-25 min)

Same-day appointments focused on risk and safety assessment, acute symptom relief and management, and other immediate concerns.

Follow-up appointments and referrals for continued care will be made as appropriate.

Clinical Case Management (25 min)

Students may meet with the Clinical Case Manager as they transition to off-campus providers, for crisis stabilization, when using health insurance is complicated, and/or for coordination of services when they are engaged with multiple campus partners (e.g., the Office of Student Success and Advising, AccessAbility Services, Care and Support Team).

The Clinical Case Manager maintains a local network of licensed providers with a variety of specialties and helps connect students and families with resources based on treatment needs.

24/7 Care and Support

Students in need of consultation or support after hours can call our main number (413-538-2037) and follow the prompts to be connected with a clinician.

Please note that there may be a brief wait time while the call is being routed.

Outreach Programming

Psychoeducational programs and workshops are offered on a variety of mental health topics, based on the needs of the campus community.

Contact Outreach Coordinator Erica Weathers ( with any questions.