Provides leadership, coordination for planning and budget setting and general direction setting for LITS.
Access Services (includes Circulation and Reserves)
Facilitates fair and equitable access to research materials, within the library and beyond. Organizes and maintains the physical collection, circulation records and the Reserves unit.
Administrative Computing implements, develops and provides access to all campus computing services, applications and servers in keeping with evolving technologies. We partner with departments to enable them to use technology creatively to accomplish their goals, to improve efficiencies and restructure workflow
Archives and Special Collections
Collects, organizes, houses, preserves and makes available rare books, records and manuscript collections that document the history of the College and supports the research needs of the community.
Provides coordination for the work of building and reviewing print and electronic collections that support the College's curriculum.
Community Technical Support
Provides timely and informed resolution to computer hardware and software needs of the MHC community. Responds to and tracks service and technical support requests via walk-in service at the Help Desk, IM (mhc2600), phone (x2600) and the online support tracking tool, Track-It.
Installs and maintains desktop computers for faculty and staff, and for public computer labs, departmental labs, residence hall clusters and classrooms. Provides walk-in support at the help desk for software use, internet access, and Web development. Provides staffing and support in centralized LITS computer labs, including the Mediated Educational Workspace (MEWS) and the Information Commons. A student diagnostic service provides general computer troubleshooting for student owned computers. Coordinates with other LITS teams to provide technical training for faculty, staff and students.
Digital Assets & Preservation Services
Oversees digital repository systems, standards, policies and workflows. The Digitization Center offers service and support with scanning, eReserves and multimedia projects.
Library Technical Services
Acquires and makes available all forms of library materials selected by faculty and members of LITS for addition to the permanent collections of the College. Provides metadata for intellectual access to printed materials, media and electronic resources, and maintains the physical collection through binding and preservation services. Provides access to resources beyond the Library's collection through services including Interlibrary Loan and document delivery.
Provides research support, project development, and the design, construction, repair, and maintenance of electronic equipment for the College. The department also provides circulating equipment (e.g. mini-dv cameras, digital cameras) for academic purposes, and acquisition of films and videos for teaching and learning.
Provides and maintains effective methods of electronic communication and effective access to and transfer of electronic information. The environment in which electronic communications, information access, and information transmission exists will be an optimal balance of reliability, safety and security, functionality, and ease of use.
Research and Instructional Support
Combines traditional Academic Computing and Library Reference into one organization that works directly with faculty and students in support of their teaching and learning needs.
Works in partnership with faculty to integrate library resources, research tools and methods as well as new technologies and media into courses in a way that will enhance the curriculum. Works with students at the Research Help Desk, in individual consultations and through group instruction to improve their research and technology skills and general information fluency. Monitors library and instructional technology trends for useful innovations and stays in contact with developments in these fields.