Ask a Librarian

Reference Librarians are here to help.

Whenever we're on duty, please...Ask Us!

In person Come up to the Research Help Desk whenever you have a question or just want some pointers in getting started on your research.
By email
to librarians
Use the Web form to send us an email.
Email is checked regularly during our staffed hours.
By phone Call the Research Help Desk at 413-538-2212 (x2212)
By 'chat'
Use the chat widget below.
Chat is staffed whenever we're on duty, but walk-in patrons have priority.

For More Involved Help or Instruction

Make an appointment Set up an appointment to meet with a Librarian for more involved one-on-one time. Appointments typically take a few days to schedule, but half-hour, 'same day' appointments can be made for 6:00 or 6:30 pm Monday-Thursday.
Request instruction for a class For faculty (or student groups), arrange a time for a Librarian to meet with your class and provide tailored instruction.