Fines and Bills

  • An overdue notice is sent via email to the borrower when an item is overdue.
  • A second overdue notice is sent  if the item has not been renewed or returned.
  • If a book is not returned or renewed within 28 days of its due date ( 5 days for Films,  7 days for Media Equipment, 14 days for CDs), the borrower is billed for the cost of the item, a $15 processing fee, and a $10 non-refundable billing fee. The average bill is $85 per item but there are exceptions for more expensive items such as equipment or films.
  • If the billed item is returned, replacement charges and processing fees are waived. The $10 billing fee will remain. Exceptions to refunds include any billed item returned 2 years after the original billing date or items that had to be repurchased for the collection immediately.
  • If a reserve item is not returned within 24 hours after it is due, the patron is billed for the cost of the item, a $15 processing fee, and a $10 non-refundable billing fee. The average bill is $85 per item.
  • Recalled items must be returned by the date specified on the recall notice, not by the original due date. Recalled items are billed $2 per day until the item is returned.  Check your account online frequently.
  • When an item is damaged beyond normal wear and tear, the library will evaluate the condition and bill the patron to cover repair or replacement of the item.
  • The library will not accept personal copies as replacements.
  • Do you have questions or concerns about a fine or bill?  Please feel free to use our "Fines Appeal Form" below and we will get back to you as soon as possible.
  •  Mount Holyoke Fines Appeal Form

 

Item Circulating Time Fines Bills
Laptops 3 hours $10 per hour. Fines are not pro-rated into fractions of hours.

$2500-Dell

$1250-MacBook Pro

Leisure Film Collection 3 days

No daily overdue fee.

Billed after 5 days overdue.

$85 or personal replacement accepted
Teaching Film Collection 5 days

No daily overdue fee. 

Billed after 5 days overdue.

$95 or cost of the item
Media Equipment 3 days

$10 per day.

Billed after 7 days overdue.

Cost of replacement
Books 28 days

No daily overdue fee.       Billed after 28 days overdue. Non-refundable billing fee $10.

$85 replacement cost.  This consists of a standard $60 book replacement charge, a $15 processing fee and a non-refundable $10 billing fee per item.
Recalled Items Any item can be recalled at any time for reserve or another patron $2 per day Recall will cap at $30 with an additional $10 late fee
Reserve Items including: Books, films, headphones, laptop cords, etc 3 hours $5 per hour and $1 for every additional hour. Fines are not pro-rated into fractions of hours. Reserve fine will cap at $30 with an additional $10 late fee
Music CDs 5 days

 No daily overdue fee. 

Billed after 14 days late.

 $85