Technology Support

Guest Wireless Access

Choose a network, open your browser, and follow the prompts: 

  • MHC-Guest - for guest use, limited 8 hour access, NOT for MHC student use
  • LyonNet-Encrypt - for all current MHC students, faculty & staff, and for extended guest use, enter password marylyon

Complete wireless instructions: wireless_guests.pdf

Get Technical Help
How to obtain help and where to report problems with hardware and software

Accounts and Email
Obtain an account, student accounts, alumnae services, reset or change passwords, spam

  • Five College Student Guest Accounts - needed for access to ella
  • Email - how to access, forward, and turn on/off vacation message
  • Setting up MHC email on your iPhone
  • Quota - how to check quota status and what to do when your quota is exceeded

Network
Connecting to the network, wireless access

Hardware and Software
What MHC supplies and supports, MHC computer replacement cycle and installation routine, purchasing equipment

Computer Security
McAfee, Virex, add or remove existing antivirus

Printing
Installing a printer driver on your computer
Locations; how to use the print release stations

Training and Workshops
For students, faculty, and staff, tutorials, and available consulting

Borrowing Equipment
Laptops, digital cameras, projectors, and more; policies, guidelines and forms