Google Apps @ MHC - First Day

Where’s my email?

To get there, open up your web browser and go to:
https://gmail.google.com/
Use your full Mount Holyoke College email address [yourname]@mtholyoke.edu as your username and your current MHC email password.* 

Now that I’ve found my mail at Google, what do I do with it?

Google Mail has a clean and simple interface, but it may have features and functions that are not familiar. A terrific starting point, which answers questions about forwarding, signatures, labels, contacts, and others, is the Using Google Apps at Work page.  You can find help specific to all of Google's core applications, otherwise known as Google Apps. Click on the Mail icon at the bottom of the page for help specific to the Mail App.

How do I change my options in Google Apps?

To access your options for any Google App, click the gear icon at the top right corner of your browser window. This will give you the option of going directly to Settings, or to Help if you have questions.

Why are my emails grouped into single items by subject name in Google Apps?  Can I change this to show each email individually?

Google's default view is called Conversation View, which threads together all emails under a specific subject heading into a single item.  Opening a Conversation allows you to read all the emails within it in order.  The whole thread can be viewed by using the Expand All button, which appears as an downward pointing arrow in the upper right corner of the topmost email in the conversation.  

If you prefer to see all emails in a conversation as individual items, you can turn off Conversation View by clicking on the gear icon button in the upper right corner of the Google Mail screen and choosing the Settings option.  Within the Settings screen, under the General tab, the option Conversation View appears as the sixth option on the page.  Choose the option 'Turn Conversation View Off' and then scroll down to the bottom of the screen and click on the Save Changes button.  All emails will then appear as separate items on the page, even if they have the same subject line.

How can I set up my Smartphone/mobile device to access Google Apps @ MHC?

You can follow the instructions within the Google Mail settings pages to set up your mobile device to access Google Mail.

Help! I’m stuck!

Don’t panic. Give us a call at the CTS Helpdesk, x2600, or send us an email at helpdesk@mtholyoke.edu.