Password Resets

You need to sign into the password profile page in order change your MHC password.

You can use the self-service password reset by clicking on HELP With Username or Password.  This link will allow you to send a recovery password to your designated alternate email address.  

If you need additional help, please contact the LITS helpdesk.

On-Campus

Please stop by the Information Commons during business hours with your One Card.

Off-Campus

The LITS helpdesk will have to contact you through an email address or phone number that we already have on file. Please call us at 413-538-2600 and we will verify information. The procedure is then to return contact at a number or alternate email address that is on file with a one-day passphrase.