When Quotas Are Exceeded

  • Have you received an email message stating that you are over quota?
  • Have you gotten windows errors stating that there is no more space available on mapped drives?

Check Your Quota Status

  • Click Login on any toplevel page; webshell icon from the panel at the bottom
  • Select the disk quotas link from the frame on the left

You will see a list with various filesystems listed. 


    Filesystem          Purpose      KB used    quota    limit       grace   files
     /var/mail2            INBOX          1656   100000      200000               1
        /chip/s  HOME,saved mail     1668   500000      1000000            28
  /chip/g/depts       ambr depts     3576  1000000     2000000            47
    /ambr/cob/h     personal web       16   200000      400000                 5

The third column is your current file size stats. "Blocks" indicate how much of your quota you've used. If this number is followed by an asterisk, you are overquota in the named network space. To help equate this to what we're use to with windows, roughly, 1000 blocks is close to a MB

The 4th column, grace, tells you what your "soft"quota limit is.

The 5th is the "hard limit", which it is not possible to go over.

In Column 6 is your "grace period". This is how long you have to get back under quota.  You are able to remain over quota for 7 days, and then files become locked. If you go over quota, it is imperitive that you make efforts to get back under before 7 days otherwise you will experience problems. If your inbox is over quota and out of grace period, then you will NOT receive email.  New mail is not being queued up and you will not receive it later unless people re-send their emails!

How to get back under quota

  • Inbox 
    Symptom may be that you cannot receive new email.
  • Home Directory
    Symptoms include receiving error messages telling you that sent-mail cannot be saved.  You may not be able to move mail out of your inbox into other folders.

If over quota with an other network space or website area:

  • Connect to the specific space and copy older or unnecessary files to your own computer to burn to CD/copy to USB drive at a later date, and then delete the network copy.  Focus on the largest files first when deciding what is necessary