Campus Updates

Please visit the Campus Updates page for information on Mount Holyoke’s response to the global pandemic. The Opening the Gates website contains the plan for the fall semester. FAQs are being updated regularly.

Services and Cocurricular Activities

Student services specific to Fall 2020 will be added as they become available.

  • Counseling Service: (413) 538-2037
  • Health Services: (413) 538-2242
  • Residential Life: (413) 538-2088
  • Religious and Spiritual Life: (413) 538-2054
  • Community and Inclusion: (413) 538-2551
  • Academic Deans: (413) 538-3610
  • AccessAbility: (413) 538-2634
  • Ombudsperson: (413) 538-2413
  • 24/7 Care and Support Line: Call the Counseling Services main number (413) 538-2037 and follow the prompts to speak with a clinician. There may be a brief wait while your call is routed.

Accessibility Services is ready to work with students whether they live on or off campus.

All 30-minute advising appointments are being held remotely, either over the phone or through Google Meet. You will be able to select which option you prefer when you request an appointment in Handshake.

Recruiting events will also be held virtually going forward. Many employers and graduate schools were already adding these events to their recruitment efforts. Details will be announced as events are scheduled.

Career Development Center (CDC) remote support:

  • The CDC will continue to support students with career and internship plans in a variety of ways. Most CDC programs and services will be fully available remotely and virtually, including:

    • individual advising sessions with professional career advisors
    • access to job and internship opportunities in Handshake, including opportunities offered by alums and MHC recruiting partners
    • virtual and online sessions to connect with employers and graduate programs
    • programs and workshops on a variety of career-related topics
    • free access to online resources such as GoinGlobal, Big Interview, Vault, the Forté Rising Star Initiative, and more
  • The CDC is currently providing career and internship advising remotely during the summer, and remote advising options will continue to be available throughout the academic year. Current students and recent graduates can schedule an appointment through Handshake, and are welcome to contact with any questions.

  • A detailed calendar of CDC events and programs for the fall semester along with instructions for accessing fall programs and services will be available the week of August 17-21.


The Counseling Service is closed for the summer break and will reopen for administrative purposes on August 17, 2020. We understand that this is a challenging time for many members of our community and are providing the following additional resources over the summer months: 

  • The 24/7 Care line will be available all summer to students with urgent mental health needs. Call 413-538-2037 and follow the prompts to be connected with a clinician (there may be a brief delay while your call is being routed).
  • While your immediate needs will be addressed by the responding clinician when you use the 24/7 Care line, additional services may also be requested.
    • You may request a follow-up phone call from a MHC Counseling Service clinician.
    • Dr. Devon Kelting-Dias, MHC Counseling Service Student Care Coordinator, is available to assist you with finding providers in your local area, insurance issues, medical leave or return from leave, or other concerns that can not wait until we reopen on August 17th. When you make a request to speak with her, you can expect her to follow up with you by the next business day.

Additional sources of support available to all students include:

  • The Counseling Service website at
  • The National Suicide Prevention Lifeline at 1-800-273-8255 (En Español 1-888-628-9454; Options for Deaf and Hard of Hearing 1-800-799-4889)
  • ULifeline - online resource center for information regarding emotional health
  • The Trevor Project (support for LGBTQ+ folx) at 1-866-488-7386 or text "START" to 678678
  • The Steve Fund (crisis text line for students of color: text "STEVE" to 741741)
  • The Jed Foundation (Crisis text line: text "START" to 741741)


All enrolled students, regardless of location, will have access during the academic year to consultation with counseling service clinicians. Clinicians will respond to immediate needs and work with students to identify options for ongoing treatment when applicable. Whether or not remote students can receive services beyond consultation varies depending on state laws.

Please refer to the Counseling Service webpage for more updates about Fall 2020.

Health Services is open Monday – Friday, 10 am – 12 pm.

  • The Health Services on-call clinician is available 24/7 at (413) 538-2242.
  • All current MHC residents can use MyHealthConnection to send messages to their primary campus provider or nurse triage with questions regarding prescriptions and non-urgent questions. These will be reviewed regularly with a response within 24 hours.
  • Health Services will be available by phone or MyHealthConnection to fill some prescriptions via electronic record and assist with other case management issues.

Visit the LITS website for:

Send LITS questions to the and from there staff will route you to the right person.

Chaplains and advisors are not available during the summer, however please feel free to contact, the Dean of Religious and Spiritual Life, Sr. Annette McDermott, if you are seeking any type of religious and spiritual support. She is available through appointments. 

The Office of Religious & Spiritual Life continues to solicit prayers, duas, poojas, etc. for those affected by COVID-19 and anything that is troubling your heart. These prayers will be handled confidentially and are shared only to or Chaplains and advisors. Please know that we are holding all in our hearts at this time. Our religious spaces remain closed until further notice. 

  • Eliot House (closed) 
  • Abbey Interfaith Sanctuary Prayer and Abbey Memorial space (closed) Open for meditation, prayer, duas, poojas, etc. 
  • Prayer space is available in Moasis (313 Blanchard Hall).

Staff are available for online appointments through Zoom, Google Hangouts, or Facetime. Please contact a staff member directly if seeking an appointment. See Student Involvement staff.

Additional information will be forthcoming to student groups and student leaders in regards to student organization re-recognition, online training opportunities, and more.

As part of planning for the fall semester, the College conducted a review of the student employment positions that each area of the college planned to offer this year.  That review revealed that, as a result of the pandemic and interruptions to typical College operations,  there will be fewer student jobs available this academic year.

As a result, temporary changes have been made to hiring policies for the year. These changes are intended to support the equitable distribution of jobs among students of high financial need as top priority.

Hours Cap

All students may work up to 20 hours per week this year after the August hiring period (discussed below) is over.  This cap aims to ensure the equitable distribution of work opportunities as well as ensuring students have the time to focus more fully on the academic program.

Students with extenuating individual circumstances that lead to a need to work more than 20 hours per week are invited to email to request special consideration.  A process for considering these requests is currently under development.

August Hiring Period

During August, all students who have not yet secured 10 hours or more of work may apply for up to 10 hours of work (in one position or across several positions). During this period, however, all level 1 and level 2 jobs will be reserved for students with work-study awards only. All students, including both work-study eligible and non-work-study eligible, may be considered for level 3-5 jobs.

After August, all other students may apply for level 2 jobs, and all students may attempt to secure more work if they wish, up to a maximum of 20 hours per week.

If a student has already been offered one or more positions (they are returning to a job or were hired in the spring), they may keep those jobs up to 20 hours per week (even when the student is not work-study eligible and employed in a level 1 or 2 job).

The goal of this special hiring period is to allow as many students as possible the chance to secure enough hours to earn the full amount of their work-study award (about 7 hours per week for most students).

The Student Employment Office will email both supervisors and students on July 30 with more details and instructions.

Remote Work

As a consequence of the pandemic, we have been forced to make significant adjustments to student employment practices. After carefully considering US and international employment laws, we have determined the following regarding eligibility for remote student work:

  • Students who are living in Massachusetts, including those living on-campus, may work remotely. (Some in-person work may be available to students living on campus.)
  • Students who have previously worked for the College and are living within the United States may work remotely.
  • Students who are living abroad, unfortunately, may not work for the College.  This is true regardless of citizenship or previous employment with MHC.
  • Students who have not previously worked for the College and are living within the United States may be able to work, depending on the employment laws in their state of residence. 

The Student Employment Office will assess every student’s eligibility for work this academic year. Students who are interested in working should pay particular attention to communications from

These remote work eligibility categories will remain possible until Massachusetts enters Phase 4 of the Massachusetts Reopening Plan. After entering Phase 4, Mount Holyoke College will be required to reassess what, if any, remote student work can continue due to state employment guidelines.

The Student Employment Office will email both supervisors and students on July 30 with more details and instructions.

On-Campus Student Work

On-campus student work will only be available to students living on campus.

See the Student Employment section of the FAQ page for more details.

You are always welcome to connect via the email or to connect directly with one of the Deans below.

Latrina Denson, Associate Dean of Students for Community and Inclusion

Friday from 12–2 pm at the following Zoom Link or email at to set up an individual virtual appointment.

Rachel Alldis, Associate Dean of Students and Director of Residential Life

By appointment. Email to set up a virtual meeting.

Alicia Erwin, Associate Dean of Students and Director of Student Involvement

By appointment. Email to set up a virtual meeting.

Annette McDermott, Dean of Religious and Spiritual Life

Thursdays from 1–3 pm for Open Office hours and by appointment ( email for Zoom link)

You may be wondering how best to practice safe social distancing and still stay connected to others. We encourage you to review this list of  Be Well Tips and Resources.