15.1 PaymentNet will post each night to the "All Transaction" screen any charges that have been presented by merchants for previous day's activities. It is possible that Cardholders may receive an item and not see a charge for a particular purchase for a few days because the postings are dependent on when a merchant submits their card charges for payment.
15.2 Cardholders should access the "All Transaction" screen often to review and/or approve new charges to assure that they are correct. Doing this review should make the Monthly Statement Review (Section 17.0) easier and less time consuming.
15.3 Any charges that are found to be questionable should be researched at the time of the review and the steps listed in Section 13.0 Merchandise Returns and Exchanges should be followed. If, after following Section 13.0, the Cardholder is still not able to resolve the issue with the merchant he/she should dispute the charges (Section 16.0).