Frequently Asked Questions
Take me to the payment plan enrollment page for parents (students must login through ISIS).
Is there a cost to enrolling in the payment plan?
The cost for enrolling in the payment plan is $35.00 for each term.
When will I be able to sign up for the payment plan?
When semester charges have been put on the student account you will be able to sign up for the plan. Charges are assessed in early July for fall semester and early December for spring semester charges. You will be required to pay the enrollment fee and the first installment at that time.
Can I enroll in the plan after the first installment?
Yes, you can ennroll prior to the due date of the second installment. You must pay the first two installments by the due date of the second installment.
What happens if a change occurs in the balance on my student account?
The payment plan will automatically adjust the amount owed for the remaining payments. This will either increase or decrease your amount owed for each of the remaining months depending on whether the adjustment on the account was a charge or a credit.
What if I pay more than my stated payment amount?
If you pay more than is required, then the excess will reduce the remaining payments equally.
What if I pay less than the amount due on the plan for a particular month?
If you pay less than the required amount, a late fee of $25 may be assessed for the first month. If the payment is insufficient for two payments, the payment plan will be canceled and all late fees will be applied for the semester.
Can a parent or guardian make a payment on a plan for their student?
Yes. The student must first add an authorized user and the authorized user must create a password and security questions. Then the authorized user can log in to CASHNet themselves and make payments toward the payment plan.
Can I enroll for the entire academic year?
No. Tuition and fees are applied by semester. The payment plan must be setup each semester.
When will my payments be due?
With the exception of the first installment each semester all installments are due on the 15th of each month. The fall semester installment is Due July 31 and the spring semester installment is due December 31.
How many payments will I have to make?
Each payment plan is for five months. If you sign up in the second month of the plan, you must make the equivalent of two months’ payments (i.e., “catch up”).
Can I include last semester’s balance in this semester’s payment plan?
No. The previous semester’s balance must be paid in full or you will not be able to sign up for the next semester’s plan.
If I have a payment plan, can I just make separate payments to my student account?
Yes, you may, but if you are not making appropriate payments to your payment plan, you may incur late fees or plan termination. Payment must be made by check and mailed to Mount Holyoke College. Please note, any payments made to the student account will affect future installments due on the Payment Plan.
Can I use a credit card or paper check to make payment plan payments?
Yes, when you use CASHNet you can choose credit card as a form of payment.
Can I use a non-U.S. based bank account to make payment plan payments?
No, payment can only be made using a U.S. based bank account.
Can I use a debit card to make payment plan payments?
Yes, you can use the checking or savings account attached to the debit card for payment. You will have to know your account number and routing number to make the payment (you cannot use the number on the debit card). If you don't have a paper check with this information, you can call your bank for the routing number.
Can I set up an automatic deduction from my bank account for the Payment Plan?
No, you must be an Authorized User to setup or pay on an installment plan. You cannot set up recurring deductions from within CASHNet.
Can I cancel my payment plan?
Yes. You must contact Student Financial Services and they will help you cancel your plan. You will be responsible for any balance due after canceling the plan.