Form 1098-T FAQ

What is new on the 1098-T form this year?

Students and authorized users can now access the 1098-T form on line in the TouchNet system.  Students log in through my.mtholyoke and can allow access for any Authorized Users by setting them up in the TouchNet system. Instructions can be found here.

Why is Box 2 blank?

Prior to 2018 your 1098-T included an amount in Box 2 that represented the qualified tuition and related expenses (QTRE) that we billed to your student account for the calendar year. Due to a change in reporting requirements under federal law, beginning with tax year 2018, we now report in Box 1 the amount of QTRE you paid during the year.

Can I get a new copy of my 1098T on line without using TouchNet?

You can access the 1098T form online by going to and choosing Tax Documents in the purple box. Follow the link that says "CLICK HERE TO SEARCH FOR YOUR TAX FORM". Search for Mount Holyoke College in the School Name field and submit. You will need to enter the student’s first and last name, Social Security Number and zip code. If you have never logged in to ECSI or if you have forgotten your password and need assistance, you can call them at 866.428.1098.

When will my 1098-T form be available?

Forms will be mailed to students no later than January 31 using the address that has been provided to Mount Holyoke College. Students who have opted for electronic delivery will have access to the forms online before January 31.

I made tuition payments in 2019; why is there no amount in box 1?

If your payments were made toward the Spring 2019 semester you may not see them reported in Box 1. The amount may have been reported on your 2018 form.

My form 1098-T indicates that I was better than half-time for the calendar year of 2019, but I graduated in May. If I wasn't at MHC for the entire year, why am I still considered better than half-time?

You received a 1098-T form because you were half-time for at least one semester.

Why doesn't my 1098-T form have a social security number?

MHC did not have a social security number on file. You will need to contact the Student Financial Services office. You can submit a copy of your social security card or complete a W-9S form.

I'm an international student and didn't receive a 1098-T form. Why?

Institutions are not required to issue a 1098-T form to international students unless a student specifically requests one. If you would like to request a form, you can email Deborah Johnson, student account manager, or call her at 413-538-2291.

I'm a U.S. citizen and didn't receive a 1098-T form. Why?

We have issued a 1098-T form to all students who made a payment toward tuition and/or tuition related charges. However, if you did not receive a 1098-T form and believe that you should have, please email Deborah Johnson or call her at 413-538-2291.