Pharmacy Services

College Health Services does not have a pharmacy. We can send prescriptions electronically to many locations for student pick-up. We also have a working relationship with a local pharmacy to deliver prescriptions written by us or transferred from your provider. Prescriptions are delivered by Community A Walgreens Pharmacy to the Health Center Monday through Saturday. You may pick-up your prescription during the Health Center regular hours of operation. Co-pays can be paid for through Community's mobile app with a credit card or at the health center with OneCard.

Please contact the Health Center if you have questions or concerns regarding your prescription refill either by phone 413-538-2121 or by email



The Health Center requires a copy of your Insurance Information.  Click here for more information on Student Health Insurance Pharmacy Information.  If you have a separate prescription insurance card, please call the pharmacy at 413-271-9990 with your prescription card or upload it onto Community's mobile app.  Required information: Name, ID #, Group #, Rx Bin #, PCN #.  The pharmacy requires this information to process your prescription.


Call Community, A Walgreens Pharmacy at 413-271-9990 to request a refill of your prescription and delivery to the Health Center or do it online through there mobile app. If you do not have refills available to you, please contact the provider who prepared the prescription and ask them to call or fax a prescription to Community ( fax 413-271-9992).

  • Walgreens App
  • Profile on
  • Call Community, A Walgreens pharmacy directly


Payment for Prescriptions

You may also arrange with Community to have your medication charged to your personal credit/debit card through their mobile app.  

Prescriptions from Home

If you have a medication prescribed by your physician at home, you can arrange to have it delivered to the Health Center:

  • Ask your provider from home to call or electronically send the prescription to Community, A Walgreens pharmacy. Be sure they have your insurance information and that they note you want this delivered to the MHC Health Center. Phone 413-271-9990 fax 413-271-9992
  • Have your pharmacy from home, call the prescription into Community, A Walgreens Pharmacy. Be sure they have your insurance information and that they note you want this delivered to the MHC Health Center.
  • Make an appointment to see one of the Health Center clinicians. Bring with you the original prescription or a container of the medication that indicates the details of the prescription.

Prescriptions for Adderal, Focalin, Ritalin, Concerta and Vyvanse

A "hard copy" written prescription by a provider outside of MHC can be brought into the Health Center for delivery to Community. The date on the prescription must not be greater than five days from the date it is being filled. Prescriptions coming from outside Massachusetts must be signed by a physician within a state contiguous to Massachusetts. A photo ID must be submitted to the pharmacy prior to filling the prescription.

The clinical staff at MHC do not perform formal ADHD evaluations for initial diagnosis of ADHD.

If you have recently completed comprehensive testing and were diagnosed with ADHD or if you have an existing diagnosis of ADHD, have been prescribed stimulant medication for this condition, and wish for MHC Health Services to continue your medication management while you are here, you must submit documentation of a complete evaluation supporting the diagnosis of ADHD. This documentation can be office notes, copies of formal neuropsychological testing, or a letter from the diagnosing provider but must include:

  1. A comprehensive diagnostic interview by a qualified physician, psychologist, or other provider whose scope of practice includes the diagnosis of attentional problems; this provider must not be a relative of the student requesting care
  2. Evidence of symptoms before the age of 12
  3. Evidence of impairment in two or more settings
  4. Use of ADHD rating scales that have been completed by self-report AND third-party reporters (parent/guardian, teacher/school reports).
  5. Assessment of possible comorbid conditions which may also cause attentional issues including learning disorders, mood disorders, anxiety disorders and substance use disorders

If you have taken ADHD medication in the last year, you must also submit clinical records/office notes from current prescribing provider, including full medication list, from at least the past year.

All documentation must be received and reviewed before an initial ADHD appointment will be scheduled. Please allow 2-4 weeks for your documentation to be reviewed. It is strongly advised that all students who are currently on medication for ADHD arrange for on-going care with their current provider until the above process is completed.

Download the request form for ADHD medication management: PDF version | doc version

Prescriptions for Controlled Substances

A photo ID is required to be submitted with prescriptions for the following medications. We will make a copy and submit this to the pharmacy if you are requesting delivery to the Health Center.

  • Benzodiazepines (anything that ends in azepam)
  • Testosterones
  • Gabapentin
  • Codeine
  • Opiates
  • Stimulants (Adderall, Ritalin, Concerta, Focalin, Vyvanse)

Over-the-counter Medications

The Health Center distributes small supplies of over-the-counter medications as clinically appropriate for self-care of common acute illness, i.e. viral cold, diarrhea, nausea and muscle pain. These will be given after a thorough clinical assessment and are meant to support the student until a personal supply of medications can be purchased by the student.

Prescription Override

For short-term medications, you can fill a prescription at a retail pharmacy. Your cost will be lower when you chose an in-network pharmacy.   Community, A Walgreen’s Pharmacy, the one that delivers to the health center, and many other  pharmacies are in-network.  Most large national chains are in-network. For a list, you can go to this website:

For maintenance medications, those that you take regularly for more than 3 months, e.g. oral contraceptives, thyroid medication, and antidepressant medications, 90-day supplies are available from the Express Scripts Mail Order pharmacy.  It is not possible to get a 90-day supply at one time from a retail pharmacy. 

To set up “home delivery” on campus

Set up an account with Express Scripts by calling the member services number on the back of your insurance card, or registering at You need to provide your insurance ID number, address and payment method.

  • For prescriptions written at the health center or counseling center:

Ask the prescriber to send the prescription to Express Scripts Mail Order pharmacy.

  • To transfer existing prescriptions from a retail pharmacy: 

Call Express Scripts or go to  Log in and select “Transfer your retail prescriptions”.  They will contact the prescriber.


To refill prescriptions through the home delivery service:

  • You can refill the prescriptions online at
  • You can refill by phone by calling the number on the back of your ID card. You can call any time 24/7.
  • You can set up an automatic refill by enrolling in the “Worry Free Fills” program.


How long does it take?

  • First time orders may take about 10-14 days.
  • Refills take about 3-5 days.
  • Remember you need to pick the packages up at auxiliary services, so leave some extra time to account for their schedule.


What if I go away from campus on winter or summer break?

  • If you are in the United Sates you can change your preferred delivery address at the Express-Scripts website
  • If you are abroad, you may need a “vacation override” to allow you to obtain a 6-month’s supply.


How do I plan for study abroad?

  • For one semester, a vacation override should cover you.
  • For a full year, you should call the number on the back of your card and ask to speak with the EXPAT team.


Additional links:


Study abroad: