Aid that is expected but not yet disbursed, such as loan funds or expected outside scholarships, will display as pending aid for the first three bills of each semester, and no late fee will be charged.
At the end of September and the end of February, pending aid is no longer taken into consideration when determining the balance due. For the fall semester, all required paperwork should be received and promissory notes signed by September 30 to ensure that all aid and loans can be disbursed by the time the October statement is generated. For the spring, the notes should be signed by February 15.
If you are expecting a scholarship from an outside source that has not been credited by the September bill in the fall or the February bill in the spring, please call 413-538-2291 or email Student Financial Services because paperwork may be missing from the file.
Once pending aid is no longer considered, late fees will be applied on all past due balances regardless of the expectation of outstanding aid or loans.
Please notify Student Financial Services if you will be using any funds to pay the balance due that are not listed on the bill.